index

FAQ

(Frequently Asked Questions)

Who is CréPus Infinis?

CréPus Infinis is a company specializing in the creation of organic hair care products for frizzy, curly and Afro hair.

Our objectives are to offer natural, effective products for frizzy, curly and Afro hair, to promote self-confidence and to celebrate hair diversity.

We offer a range of products for frizzy hair, including: 5-in-1 shampoo, hair mask, styling cream, nourishing ointment (fixative), treatment oil and moisturizing water.

Our products are made from backyard-grown plants and leaves. And from natural, organic and above all non-controversial ingredients, such as coconut oil, shea butter and jojoba oil, guar gum, sunflower lecithin and natural preservatives.

Our products are made in-house with care and attention, using traditional methods and modern techniques to guarantee their quality and effectiveness.

Our products help moisturize, nourish and protect frizzy hair, making it softer, shinier and more manageable, and promoting growth.

They also help define and maintain curls.

Please contact our customer service for information about our partnership program.

By becoming a partner, you'll enjoy benefits such as commissions and increased visibility.

Please contact our customer service department for detailed information on our partnership program.

The Orders

Below are the most frequently asked questions about ordering and shipping.

You can place an order on our website.

Delivery times vary according to your location, but we aim to deliver your orders within 3 to 5 business days.

Yes, we ship internationally. Please contact our customer service department for information on shipping costs, taxes and delivery times.

We accept credit cards, debit cards and bank transfers.

Shopify prioritizes the protection of personal information to maintain customer trust. The platform is designed to provide transparency and control over personal data, ensuring compliance with global privacy and data protection laws. 

We offer a refund or exchange within 30 days of receipt of your return if the return conditions are met.

You can contact our customer service department by e-mail, telephone or via our contact form on the Contact Us page..

You can contact our customer service department by e-mail, telephone or via our contact form on the Contact Us page.

Follow us on social networks or sign up for our newsletter to keep up to date with our news, promotions and events.