Our History
crePus Infinis was born from a deep conviction and a life-changing personal experience. After suffering significant damage from chemical hair products—the effects of which I still bear today—I decided to create a healthy, natural alternative. Out of love for my daughter and to protect others from going through the same ordeal, I founded crePus Infinis.
Our approach is unique: we grow the majority of the plants and flowers used in our formulations ourselves, directly in our large courtyard. This allows us to control the quality of each ingredient and guarantee 100% natural and organic skincare.
Our products are specially designed for kinky and Afro hair, because it's our heritage, our pride. We intimately understand the needs of these beautiful textures. However, the richness of our natural formulas allows all hair types to benefit from their properties.
Let's elevate our kinky hair to the level of our prestige.
FAQ-en
Frequently Asked Questions
ABOUT CREPUS INFINIS
What is crePus Infinis?
crePus Infinis is an organic hair care brand specializing in kinky and curly hair. We cultivate our own ingredients and create ultra-nourishing natural formulas to enhance all hair types.
What are the company's goals?
Our mission is to provide exceptionally high-quality organic hair care, expertly formulated for kinky hair and effective for all hair seeking deep hydration. We aim to promote natural beauty and hair health.
How can I follow the company's activities?
Follow us on our social networks and subscribe to our newsletter to receive our news, updates, and hair care tips.
OUR PRODUCTS
What products do you offer?
We offer a complete range of 6 products:
- 5-in-1 Shampoo - Gentle and complete cleansing
- Hair Mask - Deep nourishment
- Hydrating Serum - Daily hydration
- Treatment Oil - Sealing and shine
- Styling Cream - Curl definition
- Nourishing Pomade (Fixative) - Hold and protection
My hair is not Afro/kinky, can I use your products?
Absolutely! While our expertise is deeply rooted in Afro hair care and we are proud of our heritage, our organic formulas are effective for all hair types needing deep hydration and intense nourishment.
Our products are particularly recommended for:
- Kinky hair (types 4A-4C)
- Curly hair (types 3A-3C)
- Dry and dehydrated hair
- Damaged or weakened hair
- Color-treated or chemically processed hair
- Hair seeking vitality
Our philosophy: What nourishes the most demanding hair excels for all!
For what hair type are your products most effective?
Our products excel particularly on kinky, curly, and very dry hair, but are suitable for anyone seeking deep and lasting hydration. If your hair is thirsty for nourishment, our organic formulas are made for you!
What are the benefits of your products for hair?
Our products offer deep hydration, intensely nourish, strengthen the hair fiber, define curls, reduce breakage, provide shine and softness, and protect against external aggressions.
How to use the complete crePus Infinis range?
For optimal results, follow this routine:
- 5-in-1 Shampoo - Gently cleanse
- Hair Mask - Deeply nourish (1/week)
- Hydrating Serum - Hydrate daily
- Treatment Oil - Seal in moisture
- Styling Cream - Define your curls
- Nourishing Pomade - Set and protect
INGREDIENTS & MANUFACTURING
What ingredients are used in your products?
We only use natural and organic ingredients: vegetable oils (coconut, jojoba, flax), vegetable butters (cocoa), botanical extracts (hibiscus, moringa, nettle, lavender, rosemary), natural gels (flax, okra), vitamins (E, B5), hyaluronic acid, and medicinal plants grown in our garden.
Are your products truly organic?
Yes! We cultivate several of our ingredients in our own garden and rigorously select high-quality organic ingredients. All our products are formulated with certified natural and botanical ingredients.
How are your products manufactured?
Our products are handcrafted in small batches to ensure freshness and quality. We grow our own plants, harvest by hand, and carefully formulate each product using traditional and natural methods.
What is the difference between your products and other organic products?
Our unique expertise in Afro hair allows us to create ultra-nourishing formulas that exceed expectations. We cultivate several of our ingredients ourselves in our garden, ensuring exceptional freshness and quality. Our products are formulated to meet the most demanding needs in terms of hair hydration and nourishment.
Can I use your products on color-treated hair?
Absolutely! Our gentle and nourishing formulas are perfect for color-treated or chemically processed hair. They help restore moisture lost during treatments.
Are your products suitable for children?
Yes! Our natural and gentle formulas are suitable for the whole family, including children. They are free of harsh chemicals.
PARTNERSHIP
How to become your sales partner?
We are always looking for passionate partners! Contact us via our contact form or by email to discuss partnership opportunities.
What are the benefits of becoming a crePus Infinis sales partner?
Our partners benefit from preferential rates, marketing support, product training, and access to a highly sought-after range of high-quality organic products.
How can I get more information about the partnership?
Contact our customer service by email or via the contact form. We will be happy to discuss collaboration opportunities with you.
ORDERS & DELIVERY
How to place an order?
Simply add your products to the cart, proceed to payment by following the steps, and confirm your order. You will receive a confirmation email.
What are the delivery times?
Delivery times vary depending on your location. Generally, allow 3-7 business days for Canada, 7-14 days for the United States, and 10-21 days for international.
Can you deliver internationally?
Yes! We deliver to Canada, the United States, France, and several other countries. Shipping costs are calculated at checkout.
How long do your products last?
The duration depends on the length and thickness of your hair, as well as the frequency of use. On average, our products last 2-3 months with regular use.
PAYMENT & SECURITY
What payment methods do you accept?
We accept credit cards (Visa, Mastercard, American Express), PayPal, Shop Pay, and other secure payment methods.
How do you secure online transactions?
All our transactions are encrypted and secured via SSL. We use PCI-DSS certified payment platforms to guarantee the protection of your data.
What is your refund policy?
If you are not satisfied with your purchase, contact us within 30 days of receipt. We offer refunds or exchanges according to the terms of our return policy.
CUSTOMER SERVICE & PRIVACY
How to contact customer service?
You can contact us via our contact form on the website, by email, or on our social networks. We generally respond within 24-48 hours.
What is your privacy policy?
We respect your privacy. Your personal data is protected and never shared with third parties without your consent. See our Privacy Policy page for more details.